Lettings customer charter

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Key Contacts

Talk to an expert about your needs

David Mumby

Regional Partner, Prime Central London

Mel Constantinou

Regional Partner, South West & Home Counties

Alexandra Bullivant

Associate, Customer Service Manager

Lettings customer charter

This customer charter sets out what you can expect from us. It sums up how we aim to meet the highest possible standards in everything we do and how we will work with you to meet your needs as a customer of Knight Frank Lettings

What to expect from our service

  • We build long lasting professional relationships with our clients
  • We'll deliver exceptional customer service
  • Offer you great value for money
  • We safeguard our customers
  • Provide transparent access to the right people and information
  • We respect equality, diversity and inclusion
  • Encourage and welcome your feedback
  • Use our network to your advantage