Commercial Property Asset Management

  • 68 millionApproximate total size of property management (sqft)
  • 1.57 billionAnnual rent role of properties managed at year end
  • 3113Total properties managed at year end
  • 20 billionApproximate value of properties managed at year end
  • 188.6 millionService charge collected annual
  • 325 PAM staffLocated across the UK
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Key Contacts

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Maximising the value of your assets through proactive property management


We provide proactive, innovative and bespoke property and asset management services to all of our property asset management clients. Our teams are based across our UK office network from Aberdeen to the South Coast and offer exceptional advice with customer focus at our core.

Our partner-led teams of surveyors, accountants and facilities managers provide a complete range of management and consultancy services to clients including domestic and international private investors, pension funds, offshore trusts, investment managers, property companies and private equity groups.

Why manage your commercial assets?

  • Provides you with bespoke, creative solutions that will enhance and protect your property investments
  • Reduce operating costs
  • Minimise risk
  • Ensure optimal occupier retention
  • Our services
  • Property Management
  • Responsible for rent and service charge collection
  • Lease management and building maintenance
  • Facilitate the co-ordination of specialist services such as insurance procurement
  • Facilities Management
  • Responsible for the selection and management of on-site staff
  • Ensuring health and safety compliance, and the procurement of security and energy services
  • We also provide advice on planned, preventative maintenance activity to ensure accurate budgeting and cost recovery
  • Strategic Asset Management
  • We proactively identify and deliver strategies to maintain and enhance your investment value

Financial Management & Accounting

  • Responsible for all client accounting and income distribution, including full reconciliation and analysis of service charges, VAT, tax, bought ledger, cashiering and credit control
  • Sustainability Consultancy
  • We provide environmental assessments and benchmarking services for single assets, portfolios and development projects
  • Creative Placemaking
  • Design and fabrication of bespoke public realm installations
  • Development of bespoke placemaking strategies
  • Event strategy and live event delivery
  • Property specific PR strategies
  • Place marketing strategies and delivery
  • Commercialisation of public realm

 

 

Prophecy: Our client portal, built for clients, asset and estate managers

Prophecy is an integrated property, asset and financial management tool that simplifies day-to-operations while providing detailed, business-critical insights. It is your window to the data we hold on your behalf as your partners in property.

Developed and continually enhanced by an in-house team of talented software developers and visualisation engineers, it has an intuitive and flexible interface across 7 key areas:

  • Property information
  • Tenancy schedules
  • Critical dates for planning and strategy
  • Financial forecasting
  • Document storage
  • Credit control
  • Service charges

It gives you secure access to all of your property data in one place, on any device, wherever you are in the world, at any time of day.

Watch the video below for more information or email us to arrange a demo: prophecy@knightfrank.com

Testimonials

“When transferring to a new managing agent the mobilisation process was key for us and Knight Frank more than delivered. The transfer and verification of data, property set-up and occupier engagement has been a complete and organised process. Any issues are dealt with promptly and rent collections have improved dramatically. Overall, you feel confident that your property matters to Knight Frank's team, is in good hands and is properly managed.”

Chris Clarke, Poplar HARCA

January 2022

“Just a note to say how impressed I am with the support, and proactive approach your team is providing on The Ray during the pre-completion stage. It gives me comfort when talking to potential tenants that the service we will be providing post PC, in terms of. building management, will be of the highest quality.”

Nick Hopwood, Project Manager
Viridis Real Estate Services Limited

May 2022

“I popped in early to check on you and the building and to say well done again. It’s lucky the building has good people running it - well done.”

Our Clients

August 2022

“From the date of appointment in January 2014 Knight Frank has provided an excellent, dedicated and pragmatic service across the our portfolio. Ben and his team ensure that all issues are dealt with and you feel confident that the buildings are in good hands and genuinely matter to the Knight Frank team.”

Our Clients

March 2022

“Our outsource of asset management and property management activity is fundamental to the success of the Estate. After many years with Deloitte the transfer of our work to Knight Frank was executed without any drop in service level or quality. Since the move the team has been strengthened and we are delighted with the move.”

Our Clients

May 2022

“We are passionate about providing an exceptional level of service to our tenants. Knight Frank have been a key part of making sure this happens in our Manchester portfolio. We have been very impressed with their attention to detail and proactive approach to property and facilities management.”

Our Clients

November 2022

“I am pleased to report that the sale completed yesterday! So I just wanted to say thank you for doing such a fantastic job since taking on this building. Things would have been very much more difficult without you, I have really appreciated your dedication, your responsiveness and your calm competence in all situations along what has been a tricky road for us at times in getting this building let and sold. I hope it’s been an interesting experience for you and a good one for your CV! I doubt that the next building we develop will be blessed with a building manager as good as you.”

Our Clients

May 2022

“We appointed Knight Frank to manage one of our buildings within Quorum Business Park in Newcastle upon Tyne in early 2010 and within six months extended their instructions to manage all of our buildings within the Park and the estate common parts. We have added Maxim Business Park near Glasgow since that time. Knight Frank continue to provide high-quality, consistent and professional property management and accounting services tailored to our specific requirements. The teams on both instructions are happy to adapt to changing client requirements, are helpful, professional and enjoyable to work with.”

Fergus Trim, Broadoak Asset Management LLP

December 2021

“You always went the extra mile to promote the presentation of the building to both tenants, and importantly for me on the many viewings we had. Often a thankless task, but without the eye to attention we would not have achieved the lettings or rents we did. I’m sure the building will stand there for many years to come, as the barometer for the best in London offices, and we can all be proud of the part we played.”

Our Clients

July 2022

“Knight Frank are exceptional at Property Management. The Asset Management piece is where the real value add comes in. In my opinion, if it wasn’t Knight Frank, I can’t think of a competitor who could deliver what the team does for Mercers’ on our portfolio.”

Simon Taylor, Property Director Mercers’ Company

June 2022

“We have now worked with Mike and his team for around a year. Obviously we were nervous about the mobilisation of our business to Knight Frank but I have to say that I have seen no degradation of service, if anything, continual improvements.”

Our Clients

September 2022

“Knight Frank has provided a high-quality property management and accounting service since being appointed to manage our Office Park in Coventry. Ben is a personable and professional individual who stays in regular contact and ensures that our property needs and requirements are dealt with quickly and efficiently.”

Our Clients

June 2022